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| General Help and How to make the most of PS3 Leaderboard | ||||
| You can select the particular help you need from the Links below: | ||||
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General Questions What is PS3 Leaderboard? How do I register? Does PS3 Leaderboard cost me anything? How do I become a Staff member? Is all my personal information on PS3 Leaderboard safe? How do I change my username? What are the general site rules? |
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Support Questions How do I get assistance when I have a problem with the site or a match that I have played? How do I contact a specific Referee or Administrator? How do I change my password? I cannot log into the Live Chat, what's the problem? Why would I get banned? I got an error on the site, what do I do? |
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Ladder Questions How do the ladders work? What are XP points? How do I create my own team? How do I invite members to join my team? What are Seasons? |
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Tournament Questions What is a Tournament? How do I sign up for a Tournament? Are there Tournaments after every season? |
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My Account Questions How do I edit my Account Information? How do I create a New Team? How do I edit my Team Info? How do I add a LOGO for my team or my own Profile? How do I send a message to a specific member? |
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Challenge and Match Questions How do I create a new challenge? What is my War Light? How does the Match Finder work? I just played a match, how do I report the result? How do I become a free agent? |
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| What is PS3 Leaderboard? PS3 Leaderboard is a ladder and tournament site created for competitive PS3 gaming. It's a part of the PS3 Media Network, which has many other active sites and over 45,000 members. It is set up for members that want to compete for fun, as well as members looking to win prizes. | ||||
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| How do I register? You can easily join PS3 Leaderboard by going to the right hand side of the home page and clicking the 'Register' button. If you are having any problems Registering, please see the Staff page on the site to contact an Administrator. | ||||
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| Does PS3 Leaderboard cost me anything? Absolutely Not! This site is completely free to participate in whether it's on the general ladders or in general tournaments. The only time that you may have to pay is to join ladders or tournaments that require an entry fee. If a ladder or tournament requires an entry fee, you will know before you enter! | ||||
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| How do I become a Staff member? We are not always looking for new staff members on PS3 Leaderboard, but to send in an application if a job opens up is simple. Click on the 'Apply for a Role' tab on the left hand side of the page to fill out an application. The administrators will then view your application, and get back to you. | ||||
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| Is all my information on PS3 Leaderboard safe? Of course, we do not distribute any of your information to any third parties. Your passwords are always encypted and your email address and other forms of communication are only acessible to other members when they need to contact you to arrange a match. Periodically, you will be contacted by PS3 Media when relating to site announcements, new ladder and tourney announcements and general newsletters. The site uses cookies to store your log in details which means you do not have to log in each and every time you enter the site. To read the privacy policy, please scroll down to the footer of any page to read it. | ||||
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| How do I change my username? On PS3 Leaderboard, members do not have access to change their user names. However, members are allowed to make a new username as long as the old one is not in use any longer. Make sure you are not active on any teams on your first account before creating a new one. If you are having trouble creating a new account, please contact an Administrator. | ||||
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| What are the general site rules? General 1. Rules are subject to change at any time, so please check them often. 2. It is the responsibility of all the users of this tournment to know and understand the rules. 3. By sending or accepting a challenge on the site, you acknowledge that you have read, understand, and agree to abide by the rules posted here. 4. Our goal here at PS3 Leaderboard is to provide gamers with a place to find fair and competitive matches. In order to accomplish this goal, we will not tolerate players or teams that cause problems or attempt to undermine the positive atmosphere on PS3 Leaderboard Gaming. This includes teams that cheat, dispute on purpose, or repeatedly abuse players. Violators will be dealt with accordingly including possible removal from PS3 Leaderboard. As with all accusations, valid proof must be provided. Please see the proof section below. 5. PS3 Leaderboard prohibits members from creating or managing more than one team on a tournament from the same household as well as competing against each other. Multiple people from the same household may compete on PS3 Leaderboard; however, only one username can be in a management position on a team. For example, only one username can be a Co-Leader or Leader on a team. All other usernames from the same household cannot be anything higher than member on any team. 6. Abuse of our volunteer Staff will not be tolerated in any form. This includes written messages or verbal comments. Violators will be removed from PS3 Leaderboard. 7. Team members are not able to change the name of their team. Only the leader of the team can submit a ticket to request a team name change. Names must be appropriate and cannot be taken by another team on the same tournament. 8. Team names, blast messages, logos, avatars, and website links are subject to the Forum Rules. 9. Teams on a tournament must contain the minimum number of eligible players to remain active on a tournament. Teams without the minimum number of eligible players - especially teams that are abandoned - are subject to removal at the Staff's discretion. 10. All PS3 Leaderboard accounts are property of PS3 Leaderboard Any advertising of, or attempts to buy, sell, trade, or exchange an account by any means is strictly prohibited. Violators will be banned from all PS3 Leaderboard websites and all related accounts terminated. 11. Users must utilize their own unique username for competing on PS3 Leaderboard This unique username must have been registered on PS3 Leaderboard personally by the user. The registered username must contain the correct and complete Name, Address, and Email of the user. If a false Name, Address, or Email was entered, the user voids the privilege to participate in the tournament/Tournament and receive any prizes. 12. As a user, you are personally responsible for accepting an invitation to a team. Someone else cannot accept a team invitation for you. If you do not personally accept a team invitation, you may be disqualified from competing. You also forfeit the ability to receive prizes. 13. Users are prohibited from sharing account information stored on PS3 Leaderboard with another person for any reason. This includes, but is not limited to, the following: usernames, passwords, gamertags, email accounts, etc. If another person accesses your account, you may be disqualified from the tournament/Tournament and removed from PS3 Leaderboard. Rosters 1. It is both teams responsibility to verify the eligibility of all players playing in the match prior to starting or continuing any match play. A team playing with an ineligible player will forfeit the match. 2. If the opponent team has an ineligible player present, ask the team to replace that player. You must have given the team the required 15 minutes from match start time to substitute their ineligible players. If the ineligible player shows up between maps/rounds, you must give the team the required 5 minutes to replace their ineligible player. If the team does not substitute their ineligible player and allows that player to compete in the match, follow these steps: - Immediately submit a ticket stating an ineligible player was present. This ticket must be submitted before starting or continuing to play the match. - When the match is completed, you must go back to your ticket and submit the URL link containing valid proof showing the ineligible player playing in the match. Without valid proof, no win can be awarded. - Tickets submitted after the match is completed are not valid. You must submit a ticket immediately when the issue arises as stated above. - All gamertags on a team?s roster must be valid. The gamertag must be legitimately owned by the user on the roster. If the team cannot access the gamertag or has an invalid gamertag on the roster, the team is subject to being locked. 3. The rules below outline our policies on rostered players. Please see rule number 2 if the following rules are broken: - Users are permitted to be listed on only one team on each tournament at any given time. Users are only permitted one gamertag per tournament. - All roster spots must be comprised of only one valid gamertag. Spelling and spaces must be exact, but does not need to be case sensitive. - Gamertags may not contain foul language, disparaging remarks, hateful or racist names. Challenges - Should a team need to cancel an already accepted match, they must submit a ticket requesting to do so at least 24 hours before the scheduled start time of the match. The match can also be removed at any time if both teams submit tickets agreeing to have it removed. Both teams are also recommended to post feedback stating they wish to cancel the match. If both teams do not agree to have the match removed, both teams are required to play the match. - a team cannot play the same team more than once within a 12-hour period. No-Shows 1. A team has 15 minutes to show-up with the proper number of eligible players indicated in the match details (i.e. 4v4 would be 4 players), and is ready to start the match. Failure to do so will result in a forfeit. Teams are responsible for all scheduled matches. 2. To receive a no-show win, you must submit a ticket within 30 minutes of the scheduled match time. You must also report the match as a win for your team. Reporting 1. Both teams are responsible for reporting the match within 30 minutes of its completion. If teams do not report matching results, the match will result in a ?dispute?. Both teams are then required to submit a ticket regarding the dispute and include any valid proof they have. Teams can also resolve their own disputes by changing the scores they reported for the match. To do this, teams must go into the match report screen for the disputed match and change the scores within 24 hours of the scheduled start time. 2. Teams that have 3 or more disputed matches will be automatically locked and unable to play additional matches. The team will not be unlocked until they have less than 3 disputed matches. To resolve disputes, please see rule number 1 above. 3. Matches that go unreported by one team will be reported automatically for the team that did report. Matches that go unreported by both teams will be deleted automatically. 4. Any team found to report as the winning team before the match is played or completed will be subject to penalties. 5. All matches need to be reported correctly by both teams. If there is an issue with a match, the match must first be reported accurately and then a ticket containing your valid proof can be submitted afterwards. Do not dispute the match on purpose. Please see the proof section below for more information. If your claims are found to be valid with proof, an Admin has the ability to revert the match. 6. Disputing a match on purpose will result in penalties for your team. - The first time a team disputes on purpose without valid proof, the team is locked for 6 days and the team warning level is increased to level 1. - The second time a team disputes on purpose without valid proof, the team is disbanded and the member that disputed is banned as well as the leader of the team. Tickets 1. Do not contact staff inquiring about the status of a ticket or you and/or your team are subject to penalties. We receive many tickets from our users, and they are handled in the order they are received. 2. When submitting a ticket, fill out all applicable fields. Submitting an incomplete or incorrect ticket will be closed without being processed. You are required to select your team name from the drop-down. If you are submitting a ticket about a match, you must also fill out the match ID or your ticket will not be processed. 3. All admin decisions are final. If you would like your case looked into again due to new evidence, feel free to submit a new ticket. Submitting a ticket without additional evidence is argumentative and you risk your team being locked. Do not post in the forums regarding a ticket issue. Cheating 1. The use of any communications other than what is provided within the game is prohibited. For example, the use of Skype or private chatting during a match is not allowed. The only exception to this rule is for games that give you no advantage by using outside communication. 2. We have a zero tolerance policy for cheating. Teams caught cheating, ?glitching?, or abusing in-game mechanics in any way will be removed from PS3 Leaderboard 3. If your team receives a win that was not earned or played, you must submit a ticket to have it removed. Failure to do so will result in your team being removed from PS3 Leaderboard. 4. Molded Controllers are not allowed any team found using one will be automatically locked. Referees 1. If you have any problems during a match, you may contact a Staff member over Live Chat, or via PSN to answer any questions you may have. Please contact the Referees first as this is their job. To find the list of Staff members, click on the ?Support? tab located within each tournament. 2. If a Staff member is called into a match for any reason, all players must comply with the Staff member?s instructions. Failure to do so will result in penalties for your team. 3. Verbally abusing Staff members called into a match will not be tolerated. The individual user and/or team violating this rule will be subject to being locked. All team leaders are responsible for the conduct of the players on the team while interacting with staff and are subject to penalties for abusive team players. Proof 1. You need to show proof of winning each map/game in a match to be given the win for it. All proof must be clearly visible and show the in-game full scoreboard during the completion of that map/game. The proof must all clearly show both team's players to be considered valid. 2. We recommend all video proof should be uploaded to Youtube Picture proof can be uploaded to your photobucket acct or tinypic acct. The URL link to the individual pictures/proof must be placed in a ticket. 3. For all glitching and cheating claims, the burden of proof is on the accuser. To submit a glitching or cheating claim, you must submit a ticket and include the URL link containing valid proof. 4. All conversations between users are not considered proof. This includes AIMs, emails, PMs, etc. General tournament 1. All players participating in a match must be on the roster for at least 2 hours and can not be updated within the past 2 hours prior to the match start time indicated in the accepted match details. 2. Every tournament is limited to a specific number of player per team. This will one member in the case of a singles tournament. 3. Every team is required to have a the alloted number of players on their roster prior to accepting a match. 4. Players and/or teams are not allowed to participate on a tournament that is not within the region in which they live. If any team or player is found to be violating this rule, the team will receive the loss regardless of the result of the match. Tournaments that do no mention a specific region in their title can be considered global events and open to all regions. | ||||
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| How do I get assistance when I have a problem with the site or a match that I have played? On every page there is a Navigation column on the left side of the screen, one page that is listed is called 'Ticket Manager'. Click on that tab to submit a support ticket, and you will receive help within 24 hours. If you need help immediately, click on the 'Live Chat' box to get help from a Referee or Administrator right away, should they be online. On some pages there is ? icon which when clicked offers you help on that particular page. | ||||
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| How do I contact a specific Referee or Administrator? If they are not in the 'Live Chat' area and you need help from a specific person, you can go to the 'Contact the Staff' area on the left to send them a PM or email. They can get very busy at times, so please give each staff member a day or so to respond back to you. | ||||
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| How do I change my password?
All changes made to your account you can do by yourself, in the 'Manager' section in your profile. Click on it, and all your settings will come up along with the option to change your password. If you have any trouble changing it, then please contact an Administrator by sending in a support ticket. To reset your password such as when you have forgotten it, click the 'Reset Password' tab on the left hand side. | ||||
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| I cannot log into the Live Chat, what's the problem?
Make sure you are signed up on PS3Multiplayer.com because you will use the logins from that site on the Live Chat. If you are still having problems logging into it, please submit a ticket. | ||||
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| Why would I get banned?
If you break any rules on PS3 Leaderboard, you have a chance of getting banned from the site. If it is a serious offense, such as reporting false match reports, then you risk being banned from the entire network that includes PS3 Multiplayer, PS3 Videos and PS3 News. The Administrators of the site give out bans. | ||||
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| I got an error on the site, what do I do?
If you get an error at anytime, please fill out a support ticket as soon as possible so the issue can be dealt with quickly. We appreciate when errors are reported because we never catch them all ourselves! | ||||
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| How do the ladders work?
They work exactly how you would think a ladder would work; each team is ranked based on the number of XP points they have earned. The teams with the most points, are the one's at the top of the leaderboard. The only way you can work your way up the leaderboard is by playing a lot of matches and playing good teams, so get challenging! | ||||
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| What are XP points?
XP points are a way for each team to be ranked, according to how good they are. Each time a team wins a match, they are given XP points depending on what level they are and what level their opponent is. Teams that play higher ranked teams will receive more points for winning rather than playing teams that are not as good. To find your team at the top of the ladder, play high ranked teams and play often! | ||||
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| How do I create my own team?
To create your own team, you first have to select the ladder that you would like to compete on. Then click the 'Join' tab, fill out the information and then invite your friends to join your team! Each ladder you want to participate on you have to create a new team for, and all of your teams will be listed on your profile! You may, of course, choose to have exactly the same team name on each ladder that you wish to participate in. When joining a singles ladder it is in fact your member username that is used. | ||||
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| How do I invite members to join my team?
To invite a specific player to join, you have to visit their profile and select the 'Invite User' button. Then you can pick what team you would like to invite them to and they will show up on your roster. | ||||
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| What are Seasons?
Each game ladder is run over what we call a Season. The seasons are nearly always 2 months in duration and the specific dates are mentioned in the ladder details. Each ladder is reset when a Season ends. | ||||
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| What is a Tournament?
A tournament is a competition set up in the form of brackets, and teams play each other to advance to the next round. A tournament will be held after every season for each game for the top clans to compete in so we can find out what team was the best! Tournaments can have slots from 4 teams to 32 teams depending on the popularity of the game. PS3 Leaderboard will also be holding special tournaments where any team can sign up for and some will include cash prizes. | ||||
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| How do I sign up for a Tournament?
For the tournaments that are run where any team can sign up, you click on the 'Tournaments' tab on the left side of the screen to view all of the open tournaments. The tournaments that are run for the teams that were top on a ladder for a season will automatically be placed in the tournament to compete. | ||||
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| Are there Tournaments after every season?
Yes, if the ladder is popular, after each season for every game on PS3 Leaderboard there is a tournament played to find out the champion. Most of these tournaments will include a prize for the winner, so make sure you compete and play as much as possible. | ||||
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| How do I edit my Account Information?
To edit, select the 'Account Manager' tab on the left hand side of each page. There you can edit your Account Information, manage your teams, join a ladder and check your mailbox. | ||||
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| How do I create a New Team?
To create a new team, click on the ladders tab and scroll down to the ladder that you want to join. Click 'Join' next to one of the ladders and fill out the information to participate on that ladder. Every time you join a new ladder remember that you need to create a new team. | ||||
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| How do I edit my Team Info?
To edit all your team information, click on the 'Team Manager' tab on the left hand side of the screen. From there you can edit your team information, manage the team members and leave a team. | ||||
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| How do I add a LOGO for my team or to my own Profile?
Firstly, you need to create a Logo using a graphics package or make a post in the Graphics section of the FORUM asking NICELY (!) for somebody to make a graphic for you. The graphics team is friendly and very skilled at making Clan Graphics and Signature Pictures. Secondly, you need to have your graphic Hosted on the Web. You can do this using any Image Hosting company or simply go over to PS3Videos.com, register and upload your graphic there. Once uploaded you need to Right Click on it and select Properties and Copy and Paste the URL into the box provided on your personal or team profile. | ||||
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| How do I send a message to a specific member?
There are two different ways to send a message to a specific member. You can either go straight into their profile pages and click to Message the User or you can go into your mailbox, click Create Mail and type in the username you want to send the message to. | ||||
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| How do I create a new challenge?
To create a challenge you must click the 'Create a Challenge' tab on the left hand panel. Then choose the team you would like to challenge with and hit continue. Then select the team that you would like to challenge; all the teams listed are the teams that are on that specific ladder. To finish fill out the rest of the information and send it off, then if the other team accepts the match get read to battle! | ||||
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| What is my War Light?
Your War Light can be Green or Red. When you enable your War Light, it turns Green and you are effectively telling everyother team on that ladder that you are ready for an instant match within the next couple of hours. This 'Intent to Battle Now' is shown on the Ladder Rankings page (it shows up as a little Tank!) and also teams can search for other teams who are looking for an instant match on any ladder. You have a War Light for every team you have on the site. This can be enabled by simply clicking on the War Light icon on your Team Profile page or by filling out the War Light details in the page where you Edit your Team Info. Should your position change and you are no longer able to play an instant match, you should switch your War Light back off! | ||||
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| How does the Match Finder work?
To find all clans looking to have a match on a specific day, search that specific ladder and date. The match finder will show all the teams that scheduled a match finder and you will have the option to accept one of those matches. To create your own match, fill out the forum below on that page and your match will be shown above. It's a blind match finder so you don't know who your going to play! | ||||
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| I just played a match, how do I report the result?
Reporting the result of a match is very simple, to start click the 'Report Result' on the left hand side of the screen or the RED link at the top-right of the page. Then select the match that you are looking to report, all your open challenges will be listed there in the drop down menu. Then select the winner, record how many rounds each team won and rate the clan you played. | ||||
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| How do I become a free agent?
Free Agents are members who are looking for a Team to join. They might have left a previous team and are now looking for a new home or they could be new members looking to join their first team. Click the 'Free Agents' tab on the left hand side and select the ladder that you would like to view the free agents for. Then you will see an option where you can fill out a form to add yourself to that list of free agents for that specific ladder. | ||||
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